Your Privacy Matters
This Privacy Policy explains how Shimira Veronica ("Shimira," "we," "us," or "our") collects, uses, stores, and protects personal information when you visit our website, engage with our services, or interact with us electronically.
By using this website or our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website and services.
Information We Collect
We collect only the information reasonably necessary to provide our services and operate our business.
A. Information You Provide Directly
- Name and email address (contact forms, newsletter sign-ups, scheduling tools)
- Information shared during sessions (including personal reflections, emotional experiences, or background context voluntarily disclosed by you)
- Email and written communications
- Responses to intake forms or questionnaires
We do not request or collect medical records, clinical diagnoses, or protected health information through the website.
B. Information Collected Automatically
When you visit our website, certain information may be collected automatically:
- IP address
- Device type and browser information
- Pages viewed and time spent
- General geographic location
- Website interaction data
This information is collected through cookies and analytics tools such as Google Analytics.
C. Information We Do Not Collect
- Full payment card details (payments are processed via third-party providers)
- Sensitive personal data beyond what you voluntarily disclose
- Information from children under 18
How We Use Your Information
We use your information for legitimate business purposes, including:
- Providing and delivering services you request
- Communicating regarding sessions, programs, or inquiries
- Sending newsletters or marketing emails (with your consent)
- Scheduling appointments
- Improving website performance and user experience
- Complying with legal obligations
- Protecting against fraud or misuse
We do not sell, rent, or trade your personal information.
Lawful Bases for Processing (EU/UK Clients)
If you are located in the European Union or United Kingdom, we process your data under the following lawful bases:
- Consent (email marketing, optional disclosures)
- Contractual necessity (to provide services you request)
- Legitimate interests (business operations, website improvement, fraud prevention)
- Legal compliance (where required by law)
You may withdraw consent at any time where processing is based on consent.
Third-Party Service Providers
We use trusted third-party providers to operate our business. These may include:
- Email marketing platforms (e.g., Brevo or similar)
- Scheduling platforms (e.g., Calendly)
- Payment processors (e.g., Stripe, PayPal, or similar)
- Website hosting providers
- Analytics tools (e.g., Google Analytics)
These providers may process your data on our behalf in accordance with their own privacy policies. We select providers that implement reasonable security measures but are not responsible for independent practices of third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- SSL encryption (HTTPS)
- Restricted access to client information
- Use of reputable hosting and service providers
However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary for business or legal purposes:
- Client session records and contact information: up to one (1) year after last interaction, unless a longer period is required by law
- Email marketing data: until you unsubscribe
- Transaction records: as required for accounting or legal compliance
You may request deletion earlier, subject to legal obligations.
Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Withdrawal of consent
- Opt-out of marketing communications
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request disclosure of categories of personal information collected
- Request deletion of personal information (subject to legal exceptions)
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information
We do not sell or share personal information for cross-context behavioral advertising. To exercise California privacy rights, email: veronica@veronicaparis.com — Subject Line: "California Privacy Rights Request". We will respond within the timeframes required by California law (generally 45 days).
EU/UK Residents (GDPR)
You may also have the right to:
- Data portability
- Restriction of processing
- Lodge a complaint with a supervisory authority
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. By using our services, you acknowledge and consent to this transfer. We take reasonable steps to ensure appropriate safeguards are in place.
Cookies
We use cookies for:
- Essential website functionality
- Analytics and performance tracking
We do not use advertising cookies or behavioral retargeting pixels. You may control cookies through your browser settings. Disabling cookies may affect website functionality.
Children's Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a child under 18, we will delete it promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected by a revised "Last Updated" date. Continued use of the website or services after changes constitutes acceptance of the revised policy.
Contact Information
Get in Touch
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Shimira Veronica
Email: veronica@veronicaparis.com
